provider Ticket Types PUT /ticket_types/{ticket_type_id}
@utdk/intercom /ticket_types/{ticket_type_id}
Update a ticket type
You can update a ticket type. > 📘 Updating a ticket type. > > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)
Intercom-Version header
enum: 1.0, 1.1, 1.2, 1.3…
ticket_type_id path required
The unique identifier for the ticket type which is given by Intercom.
string

Try it

Authentication
Configure credentials for Intercom API
Gateway
The gateway proxies requests and injects credentials server-side. Configure credentials above, then enter your gateway URL.

Saved automatically to browser storage.

updatetickettype
PUT/ticket_types/{ticket_type_id}
You can update a ticket type. > 📘 Updating a ticket type. > > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)

Parameters

required

The unique identifier for the ticket type which is given by Intercom.

Input

The name of the ticket type.

The description of the ticket type.

Category of the Ticket Type.

The icon of the ticket type.

The archived status of the ticket type.

Whether the tickets associated with this ticket type are intended for internal use only or will be shared with customers. This is currently a limited attribute.

Enter a gateway URL above to enable sending.

Code snippet
Updates live as you fill in the form above.

TypeScript

import intercom from '@utdk/intercom';

await intercom.updatetickettype({
  "Intercom-Version": "2.14",
  "icon": "🎟️",
  "is_internal": false
})