provider Ticket Types POST /ticket_types
@utdk/intercom /ticket_types
Create a ticket type
You can create a new ticket type. > 📘 Creating ticket types. > > Every ticket type will be created with two default attributes: _default_title_ and _default_description_. > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)
Intercom-Version header
enum: 1.0, 1.1, 1.2, 1.3…

Try it

Authentication
Configure credentials for Intercom API
Gateway
The gateway proxies requests and injects credentials server-side. Configure credentials above, then enter your gateway URL.

Saved automatically to browser storage.

createtickettype
POST/ticket_types
You can create a new ticket type. > 📘 Creating ticket types. > > Every ticket type will be created with two default attributes: _default_title_ and _default_description_. > For the `icon` propery, use an emoji from [Twemoji Cheatsheet](https://twemoji-cheatsheet.vercel.app/)

Input

required

The name of the ticket type.

The description of the ticket type.

Category of the Ticket Type.

The icon of the ticket type.

Whether the tickets associated with this ticket type are intended for internal use only or will be shared with customers. This is currently a limited attribute.

Enter a gateway URL above to enable sending.

Code snippet
Updates live as you fill in the form above.

TypeScript

import intercom from '@utdk/intercom';

await intercom.createtickettype({
  "Intercom-Version": "2.14",
  "icon": "🎟️",
  "is_internal": false
})