provider Tickets POST /tickets/{ticket_id}/reply
@utdk/intercom /tickets/{ticket_id}/reply
Reply to a ticket
You can reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.
Intercom-Version header
enum: 1.0, 1.1, 1.2, 1.3…
ticket_id path required
string

Try it

Authentication
Configure credentials for Intercom API
Gateway
The gateway proxies requests and injects credentials server-side. Configure credentials above, then enter your gateway URL.

Saved automatically to browser storage.

replyticket
POST/tickets/{ticket_id}/reply
You can reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.

Parameters

required

Input

Option to disable notifications when replying to a Ticket.

Enter a gateway URL above to enable sending.

Code snippet
Updates live as you fill in the form above.

TypeScript

import intercom from '@utdk/intercom';

await intercom.replyticket({
  "Intercom-Version": "2.14"
})