provider Messages POST /messages
@utdk/intercom /messages
Create a message
You can create a message that has been initiated by an admin. The conversation can be either an in-app message or an email. > 🚧 Sending for visitors > > There can be a short delay between when a contact is created and when a contact becomes available to be messaged through the API. A 404 Not Found error will be returned in this case. This will return the Message model that has been created. > 🚧 Retrieving Associated Conversations > > As this is a message, there will be no conversation present until the contact responds. Once they do, you will have to search for a contact's conversations with the id of the message.
Intercom-Version header
enum: 1.0, 1.1, 1.2, 1.3…

Try it

Authentication
Configure credentials for Intercom API
createmessage
POST/messages
You can create a message that has been initiated by an admin. The conversation can be either an in-app message or an email. > 🚧 Sending for visitors > > There can be a short delay between when a contact is created and when a contact becomes available to be messaged through the API. A 404 Not Found error will be returned in this case. This will return the Message model that has been created. > 🚧 Retrieving Associated Conversations > > As this is a message, there will be no conversation present until the contact responds. Once they do, you will have to search for a contact's conversations with the id of the message.

Input

The kind of message being created. Values: `in_app` or `email`.

The title of the email.

The content of the message. HTML and plaintext are supported.

The style of the outgoing message. Possible values `plain` or `personal`.

The sender of the message. If not provided, the default sender will be used.

The time the message was created. If not provided, the current time will be used.

Whether a conversation should be opened in the inbox for the message without the contact replying. Defaults to false if not provided.

Configure credentials above to enable sending.

Code snippet
Updates live as you fill in the form above.

TypeScript

import intercom from '@utdk/intercom';

await intercom.createmessage({
  "Intercom-Version": "2.14",
  "create_conversation_without_contact_reply": false
})